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Privacy Policy

Last Updated: October 9, 2025

Welcome to Valley Farms Hatchery LLC (“Valley Farms Hatchery,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information on our website www.valleyfarmshatchery.com (“the Site”). It applies to all visitors (“Visitors”) and to users who register or purchase from our Site (“Customers”).

1. Information We Collect

We collect a variety of information from users of our Site. This may include:

  • Basic information such as name, address, email, and phone number.

  • Account details for registered Customers, such as login information and order history.

  • Payment information (e.g., billing address, credit/debit card details) when you make purchases through our Site.

  • Technical information such as IP address, browser type, device information, and usage data collected automatically through cookies or analytics tools.

“Personally Identifiable Information” (PII) refers to any data that can identify, contact, or locate an individual. It does not include anonymous or aggregated information that cannot be linked to a specific person.

2. How We Collect Information

Information is collected directly when you fill out forms, create an account, place an order, or contact us.
We may also collect information automatically through cookies or from third-party partners (such as payment processors, shipping companies, and analytics providers) who help us operate our business.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website and product offerings.

  • Communicate updates, promotions, or important policy changes.

  • Prevent fraudulent activity and ensure website security.

We may also use aggregated (non-personal) data for analytics, marketing insights, and improving our overall service.

4. Information Sharing and Disclosure

We do not sell or rent your personal information.
We may share limited information with:

  • Trusted service providers such as payment processors, shipping carriers, or IT support teams, solely for business operations.

  • Law enforcement or government authorities, when required by law or to protect our legal rights.

  • Affiliated partners as part of legitimate business relationships, provided appropriate confidentiality measures are in place.

Visitors and Customers may choose to opt out of non-essential communications at any time by following the unsubscribe instructions in our emails or by contacting us through our Contact Page.

5. Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience, track preferences, and collect data on website usage.
Cookies help us:

  • Recognize returning visitors.

  • Secure login sessions.

  • Analyze traffic and improve website functionality.

You can disable cookies through your browser settings, though some features of the Site may not function properly if cookies are turned off.

6. Data Security

Valley Farms Hatchery LLC takes reasonable measures to protect your personal information.
Sensitive data (such as credit card information) is encrypted during transmission using secure socket layer (SSL) technology.
Access to personal data is limited to authorized employees and trusted third parties who require it to perform their duties.

While we strive to maintain a secure environment, no online system is entirely immune to security risks, and we cannot guarantee absolute protection against unauthorized access or breaches.

7. Access, Correction, and Deletion of Information

If you wish to review, correct, or delete any of your Personally Identifiable Information, please contact us through our Contact Page.
We will respond promptly to your request in accordance with applicable privacy laws.
Deleted data may persist in backup files for a limited period before being permanently removed.

8. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any linked websites before providing personal information.

9. Policy Changes

We may update this Privacy Policy from time to time.
When changes are made, we will post the revised version on this page and update the “Last Updated” date above.
If any significant changes affect how we handle your personal information, we will notify you via a notice on the Site before they take effect.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our Contact Page.